General Terms of Sale

1. Summary of pre-contractual information

Before placing your order you are entitled to receive, clearly, the essential information about the contract (Articles 60 and 97 of Royal Legislative Decree 1/2007 approving the consolidated text of the General Law for the Protection of Consumers and Users, «TRLGDCU», and Article 27 of Law 34/2002 on information society services and electronic commerce, «LSSI»). This table summarises it; the detail is set out in the following sections.

2. Who is selling to you

The GUAY.news shop, available at guay.news, is operated by:

• Company name: WEBSITESYSEO S.L.
• Tax ID (CIF): B27442433 (NIF-IVA: ESB27442433)
• Registration details: Registered in the Companies Register of Lugo (Spain)
• Registered office and address for returns and complaints: Calle Antonio Rosón 1, 27002 Lugo (Spain)
• Shop email: info@guay.news
• Company email: info@websitesyseo.com
• Telephone: 982 990 610

The Legal Notice contains the remaining identification details required by Article 10 of the LSSI. In these terms we refer to ourselves as «GUAY.news», «we» or «the seller», and to you as «you» or «the buyer».

3. Scope, acceptance, languages and capacity

3.1. What these terms cover

These terms govern all purchases of physical products made in the GUAY.news online shop. They do not apply to the Amazon products we recommend or link to: those products are bought on Amazon, the seller is Amazon or the third party selling them there, and the purchase, payment, delivery, returns and guarantee are governed by Amazon’s terms (see how those links work in the Affiliate Disclosure). Nor do they govern the general use of the newspaper, the app, user accounts or comments, which are governed by the Terms of Use. If the two texts conflict in relation to a purchase, these terms of sale prevail.

3.2. Acceptance

To complete an order you must tick the box, which is never pre-ticked, by which you declare that you have read and accepted these terms. The applicable terms are those in force at the time you place your order; we send them to you with the order confirmation so that you can keep them.

3.3. Contract languages

You may enter into the contract in Spanish or in English. Both versions have the same content; in the event of any discrepancy the Spanish version prevails, unless the mandatory consumer protection rules applicable to you provide otherwise.

3.4. Capacity to purchase

To make a purchase you must be at least 18 years old and have legal capacity to enter into contracts. Although the minimum age to open a GUAY.news account is 14, minors may not place orders themselves; their parents or guardians may do so on their behalf.

3.5. Consumers and business buyers

The shop is aimed primarily at consumers, that is, individuals purchasing for purposes outside any trade, business or profession. If you buy as a business or professional, these terms also apply to you, except for the provisions that the law reserves to consumers (in particular, the right of withdrawal, the TRLGDCU guarantee regime and the consumer’s home jurisdiction), which will be replaced by the general rules of commercial and civil law.

4. Products, images and availability

4.1. What we sell

The shop offers GUAY.news branded products: mugs, T-shirts, clothing, beanies, caps, home decor and accessories, as well as any other branded items we may add. They are made to order by our supplier Printful, which also ships them. Each product page sets out its main characteristics: materials, sizes and measurements, care or washing instructions and, for mugs, their capacity and dishwasher or microwave suitability.

4.2. Photographs and illustrations

Product photographs and illustrations are provided to give you an accurate idea of what the products look like. There may be slight differences in colour tone due to your screen settings or, for printed products, small variations inherent in the printing process, which do not amount to a lack of conformity. If an image is a simulation or mock-up rather than a photograph of the actual product, we say so on the product page.

4.3. Availability

Products are made when we receive your order, so their availability depends on stock of the blank garment or item from which they are made. The product page shows whether a product is available or out of stock. If, despite our checks, a product you have paid for cannot be made or is not available, we will let you know as soon as we find out and will refund, without delay and in any event within 14 calendar days, all amounts paid for that product. We will only offer you an alternative product if you expressly agree.

4.4. Personalised or made-to-order products

The shop does not currently sell personalised products. If in the future we offer items made to your specifications (for example, a T-shirt with a text of your choice), we will state this prominently on the product page before purchase, together with the production time and a warning that they are not subject to the right of withdrawal (section 10.8). Mass-produced products that are simply printed when we receive your order, without any personalisation, are not considered personalised and may be returned.

5. Prices and taxes

5.1. Prices including VAT

All prices are stated in euros and include the applicable value added tax (VAT). The standard rate of 21% applies to all products in the shop and is shown separately on the invoice.

5.2. Delivery charges

Delivery charges are not included in the product price. They are calculated according to the destination, the weight and the delivery method you choose, and are shown clearly in the basket and on the summary screen before you confirm your order. We will never charge you any amount that you have not seen and accepted before paying.

5.3. Deliveries to the Canary Islands, Ceuta and Melilla

The Canary Islands, Ceuta and Melilla are outside the territory in which VAT applies. For these destinations, the order is invoiced without Spanish VAT where applicable, and the goods may be subject on entry to the relevant local taxes (in the Canary Islands, the Canary Islands General Indirect Tax, IGIC, and where applicable the Tax on Imports and Deliveries of Goods, AIEM; in Ceuta and Melilla, the Tax on Production, Services and Imports, IPSI), as well as to the carrier’s customs handling fees. These taxes and fees are payable by the buyer, who acts as importer. Before you pay we tell you whether your destination is affected.

5.4. Deliveries to other European Union Member States

For deliveries to other Member States of the European Union, the price includes the VAT due under the intra-EU distance sales scheme, which may be that of the country of destination. The final price you see before confirming your order already includes that tax and you will not have to pay any further charge on delivery.

5.5. Deliveries outside the European Union

If we deliver to destinations outside the European Union (as set out in Spain (including the Balearic and Canary Islands, Ceuta and Melilla) and almost every other country in the world; the shipping screen shows whether we deliver to your address and how much it costs before you pay), the sale is invoiced without Spanish VAT as an export. Import into the destination country may give rise to customs duties, local taxes and customs clearance fees, which are beyond our control, are not included in the price and are payable by the buyer where applicable. We recommend that you check them in your country before buying. If you refuse a delivery because you do not wish to pay those amounts, section 9.6 will apply.

5.6. Pricing errors

We check the published prices carefully. If, owing to an obvious and easily recognisable material error (for example, a mug listed at 0.15 euros instead of 15 euros), a product were displayed at a clearly incorrect price, we will inform you before dispatch and you may choose either to confirm the purchase at the correct price or to cancel it with an immediate refund of everything you have paid. Outside such cases of obvious error, we will always honour the price shown when you placed your order.

5.7. Promotions and discount codes

Promotions and discount codes will state their conditions (duration, products included, minimum spend, compatibility with other offers). Unless otherwise stated, they cannot be combined, cannot be exchanged for cash and are applied before delivery charges are calculated. Whenever we announce a price reduction, we will state the previous price, which will be the lowest price applied in the 30 days before the reduction, in accordance with Article 20 of Law 7/1996 on Retail Trade.

6. How to place an order

Article 27 of the LSSI requires us to explain the steps you must follow to conclude the contract. They are as follows:

1. Selection. You choose the product, the size or variant and the quantity, and click «Add to basket». You can continue shopping or go to the basket.
2. Basket review. In the basket you can change quantities, remove products and apply a discount code. The subtotal is displayed.
3. Order details. You enter your contact details, the billing address and, if different, the delivery address. You can buy as a guest or with your GUAY.news account. If you need an invoice in the name of a business, you enter its company name and tax number.
4. Delivery method. You choose among the delivery options available for your destination and see their cost and estimated delivery time.
5. Summary. Before you pay we show you a full summary: products, main characteristics, price of each, taxes, delivery charges, total price, delivery address and payment method. At this point you can go back and correct any details.
6. Acceptance. You tick the box accepting these terms and declare that you have read the Privacy Policy.
7. Payment. You click the «Place order with obligation to pay» button (or an equally unambiguous wording), enter your payment details in Stripe’s secure form or log in to PayPal, and complete strong customer authentication if your bank or PayPal requires it.
8. Confirmation. Once the payment is authorised, you will see the order received page with your order number on screen, and we will send you the order confirmation by email.

6.1. Correcting input errors

Until you click the payment button you can identify and correct any error in the details you have entered: by returning to the basket, editing the form fields or using the «Back» button on the summary screen. If you spot an error after confirming the order (for example, an incomplete address), write to us as soon as possible at info@guay.news quoting your order number: if the order has not yet been dispatched, we will correct it free of charge.

6.2. When the contract is concluded

The contract is concluded when the payment is authorised and we display the order received page. We may refuse or cancel an order only for a justified reason (lack of stock under section 4.3, an obvious pricing error under section 5.6, a destination not included in Spain (including the Balearic and Canary Islands, Ceuta and Melilla) and almost every other country in the world; the shipping screen shows whether we deliver to your address and how much it costs before you pay or reasonable indications of payment fraud), in which case we will inform you and immediately refund what you have paid.

6.3. Confirmation on a durable medium

Within a reasonable time, and at the latest on delivery, you will receive by email the confirmation of the contract on a durable medium, with the order details, the pre-contractual information, these General Terms of Sale and the withdrawal form (Article 98.7 TRLGDCU and Article 28 LSSI). We recommend that you keep that email or save it as a PDF.

6.4. Storage of the contract

We store the electronic document recording each order for at least 6 years, in accordance with Article 30 of the Spanish Commercial Code, and 4 years for tax purposes. If you have an account, you can view your orders in the «My orders» section. You can also ask us for a copy at any time by writing to info@guay.news.

7. Payment

7.1. Payment methods

We accept the following payment methods:

• Credit or debit card, Apple Pay, Google Pay and Link (the accepted card brands are shown on the payment screen). These payments are processed by Stripe, an authorised and supervised payment institution acting as payment service provider. Stripe may use the «__stripe_mid» and «__stripe_sid» cookies on the shop pages where its payment buttons appear for the sole purpose of fraud prevention, as explained in the Cookie Policy.
• PayPal, provided by PayPal (Europe) S.à r.l. et Cie, S.C.A., a credit institution authorised in Luxembourg. You pay from your PayPal account under the terms you have with PayPal. If PayPal offers it to you, you can choose its Pay in 3 instalments: this is a PayPal credit service, subject to PayPal’s approval and its own terms, which you enter into directly with PayPal; PayPal pays us the full order amount. Depending on your country, PayPal may also offer local payment methods (such as Bancontact, BLIK, EPS, iDEAL, MyBank, Przelewy24, Trustly or Multibanco). PayPal uses its own cookies to run its buttons and to prevent fraud, as explained in the Cookie Policy.

The methods available in each case are those shown on the payment screen.

7.2. Security and strong customer authentication

Your card details are entered directly into Stripe’s encrypted form, and if you pay with PayPal you log in directly with PayPal. GUAY.news never sees, receives or stores your full card number or security code; nor your PayPal password. We only receive confirmation of the payment and limited data (such as the card brand and last four digits, or the PayPal transaction ID) to identify the transaction. In accordance with Directive (EU) 2015/2366 on payment services (PSD2) and its implementing rules, your bank may ask you for strong customer authentication (for example, a code or confirmation in its app) before authorising the charge.

7.3. When payment is taken

The total amount of the order is charged when you confirm it. If the payment is not authorised, the order is not completed.

7.4. Fraudulent use of your card

If your card has been charged fraudulently or improperly, you may ask your bank or card issuer for an immediate reversal under payment services legislation. We would be grateful if you would also inform us at info@guay.news so that we can stop the order if it has not yet been dispatched.

8. Invoicing

We issue an invoice for every order in accordance with Royal Decree 1619/2012 approving the Invoicing Regulation. Unless you ask otherwise, we send it to you electronically (PDF) at the email address you gave us, and it is available in your account if you have one. By purchasing you agree to receive your invoice electronically; if you would rather receive it on paper, just ask us at any time at info@guay.news and we will post it to you free of charge. If you need a full invoice in the name of a business or professional, enter the tax details during checkout or request it afterwards quoting the order number. If goods are returned we will issue the corresponding corrective invoice.

9. Delivery

9.1. Carriers and areas

We deliver orders with Printful and its partner carriers (print-on-demand fulfilment) to Spain (including the Balearic and Canary Islands, Ceuta and Melilla) and almost every other country in the world; the shipping screen shows whether we deliver to your address and how much it costs before you pay. If your address is not in an area we serve, the system will not allow you to complete the order.

9.2. Delivery times

As each product is made after you place your order, the delivery time includes production and transport. The estimated delivery time is 3 to 7 working days in Spain and most of Europe (for other destinations, the time shown on the shipping screen), counted from the order confirmation. On the delivery screen you will see the estimated time for your destination and method. In any event, unless otherwise expressly agreed, we will deliver the order without undue delay and no later than 30 calendar days after the contract is concluded (Article 66 bis TRLGDCU).

9.3. Delays

If we fail to deliver within the agreed time, you may give us an appropriate additional period. If we also fail to deliver within that additional period, you may terminate the contract. You do not need to give us an additional period if we have refused to deliver or if the delivery date was essential (for example, you ordered for a specific date and told us so before purchasing). On termination we will refund, without undue delay, all amounts paid, without prejudice to any compensation for damages that may be due.

9.4. Passing of risk

The risk of loss of or damage to the products passes to you when you, or a third party indicated by you other than the carrier, acquire physical possession of the goods. If you yourself engage a carrier not proposed by us, the risk passes when we hand over the goods to that carrier (Article 66 ter TRLGDCU). Until then, any loss or damage in transit is our responsibility.

9.5. Receipt and transport incidents

When you receive the parcel, please check its external condition. If the packaging shows visible damage, you may accept it noting «received subject to inspection» or refuse it, and in either case let us know as soon as possible at info@guay.news, preferably with photos of the packaging and the product. If, on opening the parcel, you find a product that is damaged, incomplete or different from the one ordered, please also tell us as soon as possible. This cooperation helps us to claim against the carrier and to resolve the matter more quickly, but it does not condition or limit your rights: even if you make no note on delivery, you retain your rights of withdrawal and legal guarantee in full.

9.6. Failed deliveries

If the carrier cannot deliver the order for reasons attributable to you (an incorrect address provided by you, repeated absence without collecting the parcel at the indicated point, or unjustified refusal), the parcel will be returned to us. In that case we will contact you to arrange a new delivery, at your expense, or to cancel the order and refund what you paid, deducting only the delivery and return costs actually incurred, without prejudice to your right of withdrawal under section 10.

10. Right of withdrawal

10.1. Your right

As a consumer, you have the right to withdraw from the contract within 14 calendar days without giving any reason and without any penalty (Articles 102 to 108 TRLGDCU).

10.2. Withdrawal period

The withdrawal period expires 14 calendar days after the day on which you, or a third party indicated by you other than the carrier, acquire physical possession of the goods. If you buy several products in a single order and they are delivered separately, the period starts from receipt of the last of them. It is sufficient for you to send us your decision before the period expires.

10.3. How to exercise it

To exercise the right of withdrawal you must inform us of your decision by an unequivocal statement. You may do so in any of the following ways:

• Using the online withdrawal function, by clicking the «Withdraw from contract here» button below and in your orders area (section 10.4).
• By email to info@guay.news, stating your name, the order number and the products you are returning.
• By post to WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain).
• Using the model withdrawal form set out in the Annex to these terms (section 18), although its use is not mandatory.

10.4. Online withdrawal function

In accordance with Article 11a of Directive 2011/83/EU, introduced by Directive (EU) 2023/2673 and applicable since 19 June 2026, we provide an online withdrawal function which is permanently available throughout the withdrawal period and easy to find:

It works simply: you click «Withdraw from contract here», enter your name, the order number or details identifying the contract and the products concerned, and the email address at which you wish to receive the acknowledgement, and send it with the «Confirm withdrawal» button. Immediately afterwards we will send to that address an acknowledgement of receipt on a durable medium containing your statement and the date and time we received it. We will not ask you to log in or explain your reasons. If you wish, you can tell us why you are returning the product in an optional field, which helps us improve.

10.5. Returning the products

You must send back the products, or hand them over to the person we indicate, without undue delay and in any event no later than 14 calendar days from the day on which you inform us of your decision to withdraw. The deadline is met if you send the products before it expires. Send them to WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain), unless the acknowledgement indicates another address or a collection point. We recommend using suitable packaging and a tracked delivery method, and keeping the proof of postage.

10.6. Costs and refund

• Cost of return. You bear the direct cost of returning the products. Given their size and weight, this is estimated at approximately EUR 6 per standard parcel within Spain. You will not have to bear it if the product is faulty or not in conformity, if we sent you a product other than the one you ordered, or if we offered free returns in a promotion.
• What we refund. We will refund all payments received from you, including the initial delivery costs corresponding to the least expensive standard delivery we offer. If you chose a more expensive type of delivery (for example, express), we will not refund the difference (Article 107.2 TRLGDCU).
• Timing. We will refund you without undue delay and in any event no later than 14 calendar days from the day on which we are informed of your decision to withdraw.
• Withholding. We may withhold the refund until we have received the goods back or until you have supplied evidence of having sent them back, whichever is earlier.
• Means of payment. We will make the refund using the same means of payment you used for the purchase, unless you have expressly agreed otherwise with us, and you will not incur any fees as a result.

10.7. Diminished value through handling

You may examine the products as you would in a physical shop: checking the size of a T-shirt or a cap by trying it on over your clothes, or looking at the mug. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning (Article 108.2 TRLGDCU), for example a T-shirt that has been washed, worn or has odours, or a mug that has been used. In that case we may deduct the amount of that diminished value from the refund, and we will justify it to you.

10.8. Exceptions

Under Article 103 TRLGDCU, you do not have a right of withdrawal in the following cases, among others:

• Products made to your specifications or clearly personalised (for example, a T-shirt with a text of your choice), should we offer them.
• Sealed products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• Products which, after delivery and by their nature, have become inseparably mixed with other items.
• Sealed audio or video recordings or sealed computer software which were unsealed after delivery.

For the avoidance of doubt: all the products we currently sell are subject to the right of withdrawal. Although they are made when you place your order, they are standard designs chosen from our catalogue, not personalised products or products sealed for hygiene reasons, so you may return them under the conditions of this section 10.

10.9. Ancillary contracts

Exercising the right of withdrawal automatically terminates, at no cost to you, any ancillary contract linked to the purchase.

11. Legal guarantee of conformity

11.1. What it covers and for how long

We are liable to you for any lack of conformity of the products that exists at the time of delivery and becomes apparent within three years of delivery (Articles 114 et seq. TRLGDCU, as amended by Royal Decree-law 7/2021). A product is in conformity if it matches the description, quality and characteristics stated on the product page, is fit for the purposes for which products of the same type would normally be used, has the durability and quality that can reasonably be expected, and is delivered with the relevant accessories and instructions.

Examples of lack of conformity: a T-shirt with open seams or a print that peels off after normal washing in line with the care instructions; a mug that cracks with normal use or whose decoration wears off in the dishwasher despite being described as dishwasher-safe; a cap whose embroidery comes unstitched. Normal wear and tear, damage caused by improper use or use contrary to the instructions, and the variations described in section 4.2 do not constitute a lack of conformity.

11.2. Burden of proof

Any lack of conformity which becomes apparent within two years of delivery is presumed to have existed at the time of delivery, unless that presumption is incompatible with the nature of the product or of the lack of conformity (Article 121 TRLGDCU). After that, you will need to show that the lack of conformity existed at the time of delivery.

11.3. Remedies

• Repair or replacement. First, you may choose between repair and replacement of the product, unless the remedy chosen is impossible or disproportionate. In practice, given the type of products we sell, the usual remedy will be replacement with an identical item. Both will be free of charge for you (including delivery, labour and materials), carried out within a reasonable time and without significant inconvenience.
• Price reduction or termination. You may choose between a proportionate price reduction and termination of the contract where repair or replacement is not possible or is disproportionate, where we have not carried it out within a reasonable time or have refused to do so, where the lack of conformity persists or reappears, or where it is so serious as to justify an immediate price reduction or termination. Termination is not available if the lack of conformity is minor, which it is for us to prove.

Until we comply with the remedy, you may withhold payment of any outstanding part of the price. Once the contract is terminated, we will refund what you paid within 14 days at most from being informed of your decision, using the same means of payment, and you will return the product to us at our expense.

11.4. How to claim

Write to us at info@guay.news (or through the other channels in section 13) stating the order number, the product and the problem, preferably with a photograph. We will reply with instructions and, if the product needs to be returned, arrange the return free of charge. We advise you to tell us as soon as you notice the problem. The action to enforce the guarantee is time-barred five years after the lack of conformity becomes apparent (Article 124 TRLGDCU).

11.5. Business buyers

If you buy as a business or professional, the guarantee will be governed by the Spanish Commercial Code and Civil Code; as a matter of commercial policy, however, we will deal in good faith with faulty products on similar terms.

12. Commercial guarantees

We do not currently offer any commercial guarantee in addition to the legal guarantee. If at any time we offer a commercial guarantee (for example, an extended period or a satisfaction commitment), it will be documented in writing on the product page with its content, duration, territorial scope and how to claim it, and it will always be without prejudice to your statutory rights, which are not affected by it (Article 125 TRLGDCU).

13. Customer service and complaints

13.1. How to contact us

You can send us any question, complaint or claim about your purchases through the following channels:

• Email: info@guay.news
• Telephone: 982 990 610, charged at the ordinary rate (never a premium-rate line), during working hours.
• Post: WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain).

When you write to us, we will send you a reference number for your complaint and proof that it has been submitted.

13.2. Response time

We will respond to your complaints as quickly as possible and in any event within one month of submission (Article 21.3 TRLGDCU).

13.3. Official complaint forms

Official complaint forms of the Autonomous Community of Galicia are available to you. You can request them at any time at info@guay.news or by telephone and we will provide them without delay, or you can file your complaint directly with the consumer services of your local council or region, or with the Galician Consumer and Competition Institute (Instituto Galego de Consumo e da Competencia).

14. Alternative dispute resolution

14.1. Closure of the EU Online Dispute Resolution platform

Until 2025, online traders in the European Union had to link to the EU Online Dispute Resolution platform (ODR platform) created by Regulation (EU) No 524/2013. That Regulation was repealed by Regulation (EU) 2024/3228, and the platform was discontinued with effect from 20 July 2025, so it can no longer be used to submit complaints. For that reason we do not link to it. Your options for resolving a dispute out of court are set out below.

14.2. Our position on consumer arbitration

that, as at the date of this version, WEBSITESYSEO S.L. has not joined the Consumer Arbitration System or any alternative dispute resolution entity, although it may voluntarily accept arbitration on a case-by-case basis

14.3. Bodies you can turn to

• Accredited alternative dispute resolution entities. The entities accredited under Law 7/2017 of 2 November on alternative dispute resolution in consumer matters are listed by the Spanish Ministry responsible for consumer affairs and in the European Commission’s list.
• Galician Consumer Arbitration Board (Junta Arbitral de Consumo de Galicia), attached to the Galician Consumer and Competition Institute. You may file a request for arbitration; if we are not members of the arbitration system, we will consider in good faith whether to accept it for your specific case. You may also contact the Consumer Arbitration Board of your region or local council.
• European Consumer Centre in Spain. If you live in another EU Member State, Iceland or Norway, so that your purchase is cross-border, the European Consumer Centre in Spain, part of the ECC-Net network, will advise you free of charge and may mediate in your complaint.
• Public consumer services and local consumer information offices (OMIC).

Using these channels is voluntary and never prevents you from going to court.

15. Data protection

To manage your order we process the data you provide (identification, contact details, addresses, tax and order details) on the legal basis of the performance of the contract and compliance with our legal, accounting and tax obligations. We share with Printful and its partner carriers (print-on-demand fulfilment) only the data necessary for delivery, and with Stripe or PayPal, depending on the payment method you choose, the data necessary for payment and fraud prevention. We keep orders and invoices for 6 years (Article 30 of the Spanish Commercial Code) and 4 years for tax purposes. We do not send you marketing communications because you have made a purchase except as permitted by Article 21 LSSI, and always with the option to object easily and free of charge. You will find full information, including your rights and how to exercise them by contacting info@guay.news, in the Privacy Policy.

16. Governing law and jurisdiction

These terms and the sales contracts concluded in the shop are governed by Spanish law. If you are a consumer residing in another EU Member State, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of residence (Article 6 of Regulation (EC) No 593/2008, Rome I).

If you are a consumer, the courts of your place of residence will have jurisdiction over any dispute (Article 90.2 TRLGDCU and European rules on jurisdiction). If you buy as a business or professional, the parties submit to the courts of Lugo (Spain).

17. Changes to these terms

We may update these terms to reflect legal changes, new products or service improvements. Each version states its number and effective date. Each order is governed by the terms in force on the date you placed it, which are the ones we send you with the confirmation; subsequent changes do not affect orders already placed. If any clause is held to be void, the rest of the terms will remain valid and that clause will be deemed not to have been included.

This English version is a full translation provided for your convenience. In the event of any discrepancy between the Spanish and English versions, the Spanish version prevails, unless mandatory consumer protection law provides otherwise.

18. Annex. Model withdrawal form

This is the model form set out in Annex B of the TRLGDCU. Complete and return it only if you wish to withdraw from the contract and prefer not to use the online withdrawal function or write to us in your own words.

To WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain), email info@guay.news:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods/for the provision of the following service (*):

Ordered on/received on (*):

Order number:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.