Terms of Use

1. Who we are and purpose of these terms

The digital newspaper GUAY.news, available at guay.news and in the GUAY.news mobile apps for iOS and Android (together, the «Service»), is published by WEBSITESYSEO S.L., tax ID (NIF) [pending], [pending], with registered address at Calle Antonio Rosón 1, 27002 Lugo (Spain), email info@websitesyseo.com and telephone 982 990 610 («we», «us» or «GUAY.news»). Our other identification details are set out in the Legal Notice.

These terms govern the relationship between you and us when you use features of the Service that go beyond simply reading: the user account, comments and reactions, the newsletter, push notifications, forms and the shop. They apply equally to the website and the app. They are supplemented by:

• the Legal Notice, which governs general browsing;
• the Privacy Policy and the Cookie Policy, which explain how we process your data;
• the Community and Comment Guidelines, which set out what may be posted in comments;
• the General Terms of Sale, for purchases from the shop;
• the Editorial and AI-Generated Content Disclaimer and the Intellectual Property and Sources Policy.

In the event of conflict between these terms and a specific document, the specific document prevails within its subject matter (for example, the terms of sale for purchases). In any case, whatever is most favourable to you always prevails if you are a consumer.

2. Acceptance and record of acceptance

To create an account, on the website or in the app, you must expressly accept these terms by ticking a box that is never pre-ticked and declare that you have read the Privacy Policy. Before accepting, you can read, download and print these terms.

To be able to prove your acceptance, we record the version of the terms accepted, the date and time, the IP address and the device or channel from which you accept (website or app). We keep this record while your account is active and for the following five years, for the purpose of defending against possible claims.

New versions. When we publish a new version of these terms, we will ask you to accept it the next time you log in. We will show you a summary of the changes and you will have access to the full text. If you do not accept the new version:

• you may continue reading the newspaper without an account, like any visitor;
• you will not be able to use the features that require an account until you accept it;
• you may delete your account at any time, at no cost and without penalty;
• orders you have already placed will be governed by the terms in force when you placed them.

Using the Service without an account (reading news, subscribing to the newsletter, using a form) means that you are aware of these terms insofar as they relate to those features.

3. Age and capacity requirements

• To create an account, comment or subscribe to the newsletter you must be at least 14 years old, the age from which you may consent yourself to the processing of your data under Article 7 of Spanish Organic Law 3/2018 (LOPDGDD). If you are under 14, you may not register.
• To buy from the shop you must be 18 or over and have the capacity to enter into contracts. Persons under 18 may not make purchases, even if they have an account.
• If we detect that an account belongs to a person who does not meet the minimum age, we may suspend it and delete their data, in accordance with section 6.

By accepting these terms you declare that you meet these requirements and that the information you provide is true.

4. Your account

You can create your account with an email address and password or by using «Sign in with Apple» or «Sign in with Google». If you use Apple or Google, those services authenticate you under their own terms, and we only receive the data they provide to us and you authorise (such as your name and email, or an Apple relay address).

• One person, one account. The account is personal and non-transferable. You may not create accounts on behalf of another person, share or sell your account, or hold several accounts to evade a suspension or multiply your participation.
• Security. You are responsible for keeping your password and your Apple or Google account credentials confidential, and for activity carried out with them through lack of diligence on your part. If you suspect that someone has accessed your account, change your password and let us know as soon as possible at info@guay.news.
• Up-to-date details. Keep your details up to date, especially your email address, as we will use it for the communications described in section 23.
• Display name. The name you show next to your comments may not impersonate another person or be offensive or misleading.
• Deletion. You can delete your account whenever you wish, at no cost and without giving reasons: in the app, via Mi GUAY > Borrar cuenta (My GUAY > Delete account); on the website, from your user area; or by writing to info@guay.news. Deletion terminates this contract. We will keep blocked only the data that the law requires us to retain (for example, invoices), as explained in the Privacy Policy. That policy also explains what happens to any comments you have published.

5. A free service

Reading the newspaper, the account, comments, the newsletter and notifications are free of charge. You only pay for products you buy from the shop. We do not charge for the app and it contains no in-app purchases.

We provide the Service with the diligence of a professional publisher and aim to keep it continuously available, but we do not guarantee uninterrupted or error-free availability. There may be interruptions for maintenance, updates, incidents affecting our suppliers (hosting, email, app stores, AI services) or causes beyond our control. Where scheduled interruptions are significant, we will endeavour to give advance notice. This does not limit any rights you have as a buyer under the General Terms of Sale.

News stories are selected and written with the help of artificial intelligence and reviewed by the editorial team before publication, as explained in the Editorial and AI-Generated Content Disclaimer. They are provided for information purposes and do not constitute professional advice (medical, legal, financial or otherwise).

6. Modification, suspension and termination of the Service and of accounts

6.1. Changes to the Service

The Service is a living editorial product. We may at any time modify, add, suspend or stop offering sections or features (for example, a type of notification, a section or reactions), as well as the design and operation of the website and the app, for editorial, technical, security or legal reasons or reasons relating to the viability of the project.

6.2. Closure of the Service

We may also terminate the Service as a whole or the app in particular. In that case we will give you reasonable advance notice, which will be at least 30 days unless the closure results from a legal obligation, an order from an authority or a force majeure event that prevents it, so that you can download your account information and exercise your rights. If changes to features are substantial and adversely affect you, we will also give you reasonable advance notice where possible.

6.3. Suspension or blocking of accounts and restriction of content

We may at any time remove content, limit features, temporarily suspend or permanently block an account where there is justified cause, in particular:

• breach of these terms, of the Community and Comment Guidelines or of the law, especially if serious or repeated;
• posting of illegal content;
• security reasons: unauthorised access, automated activity, fraud, impersonation or risk to other users or to the Service;
• failure to meet the age requirements;
• a legal obligation or an order or request from a competent authority.

The measure will be proportionate to the seriousness of the breach. Except in serious or urgent cases or where the law or an authority prevents it, we will warn you beforehand and give you the opportunity to correct your conduct. In all cases we will inform you of the decision and the reasons for it in accordance with section 9, and you may request a review.

6.4. What is not affected

No modification, suspension or termination will affect orders already placed, which will be fulfilled in accordance with the General Terms of Sale, your rights as a consumer (withdrawal, guarantee, refund), or your data protection rights, including access to and portability of your data. As the Service is free, its modification or closure does not give rise to any right to compensation, unless it is due to wilful misconduct or gross negligence on our part or the law provides otherwise.

7. Permitted and prohibited use

You may use the Service to keep informed, take part in the conversation respectfully, share links to our stories and buy from the shop, for personal and non-commercial purposes. In particular, the following are prohibited:

• Automated extraction (scraping): using robots, spiders, crawlers, scripts or other automated means to access the Service or to extract, copy or index its content on a large scale or systematically, except general search engines for the sole purpose of displaying links to our stories.
• AI training: using GUAY.news content for text and data mining, or to train, fine-tune, evaluate or feed artificial intelligence systems, without our prior written authorisation. We maintain the express reservation under Article 4(3) of Directive (EU) 2019/790 and Article 67 of Royal Decree-Law 24/2021, described in the Legal Notice.
• Reproduction and redistribution of our content beyond the limits of section 16, including republishing it on other sites, apps, channels or feeds.
• Reverse engineering: decompiling, disassembling or attempting to obtain the source code of the app or the website, except where the law expressly permits it without the possibility of contractual exclusion.
• Attacks and technical abuse: circumventing security measures, testing for vulnerabilities without authorisation, introducing malicious code, overloading the servers or interfering with the operation of the Service.
• Impersonation of other people, of GUAY.news or its team, or creating fake or automated accounts.
• Abuse of reactions («Me alegra», «Me inspira», «Sonrío», «Lo comparto») or of comments: manipulating them by automated means, multiple devices or any system designed to distort their count.
• Spam and unauthorised advertising, commercial links, chain messages or soliciting users.
• Abusive use of forms: repeatedly submitting manifestly unfounded notices, complaints or requests.
• Any use that is contrary to the law, morality or public order, or that infringes the rights of third parties.

8. Content you post

The comments, display name and any other content you post on the Service («your content») are yours and you are responsible for them. They must comply with the Community and Comment Guidelines, which require a respectful tone and exclude insults, politics, spam and gratuitous negativity, in keeping with the newspaper’s editorial line.

Your warranties. By posting your content you warrant that it is yours or that you have the right to post it, that it does not infringe third parties’ intellectual or industrial property rights, rights to honour, privacy or personal image (Spanish Organic Law 1/1982) or data protection rights, and that it is not unlawful. Do not post other people’s personal data without their permission, or your own sensitive data.

Licence. So that we can display your content on the Service, you grant WEBSITESYSEO S.L. a non-exclusive, royalty-free, worldwide licence to reproduce, distribute, communicate to the public and adapt it to the necessary technical format (for example, to display it in the app or truncate it in a preview), for the sole purpose of displaying it on the GUAY.news website and app alongside the corresponding story. The licence lasts for as long as your content remains published and, thereafter, for the time strictly necessary to delete it from our backups. We will not use your content for advertising purposes or to train artificial intelligence models, and we will not assign it to third parties for exploitation. This licence does not oblige us to publish or keep published any content.

You retain all your rights in your content and may delete it whenever you wish, where the feature allows, or by asking us to do so.

9. Content moderation and the Digital Services Act

9.1. How we moderate

In accordance with Article 14 of Regulation (EU) 2022/2065, the Digital Services Act (DSA), we inform you that comments are moderated as follows:

• Automated moderation: before publication, each comment is analysed by an artificial intelligence system that blocks or holds back those it detects as insults, political content, spam or gratuitous negativity, in accordance with the Community and Comment Guidelines. The text of the comment is only sent to AI providers established in the European Union or offering appropriate safeguards under the GDPR, which do not use it to train their models.
• Human review: the moderation team manually reviews doubtful cases, comments reported by other users and any block you ask us to review.
• Possible measures: not publishing or removing a comment, limiting its visibility, temporarily restricting the ability to comment, and suspending or blocking the account (section 6.3).

Comments in a newspaper are a minor, ancillary feature of the main information service, within the meaning of recital 13 of the DSA. Even so, we voluntarily apply the safeguards described below.

9.2. Reporting illegal content

Any individual or entity may notify us of content on the Service that they consider illegal, under Article 16 DSA, using this form:

The notice should include, as far as possible: a sufficiently substantiated explanation of why the content is illegal; the exact URL; your name and email address (except for notices concerning certain offences against children); and a statement confirming your good-faith belief that the information is accurate and complete. We will send you an acknowledgement of receipt, process the notice in a timely, diligent, non-arbitrary and objective manner, and inform you of our decision and the available means of redress. If automated means were used in the decision, we will tell you. We may decline to process manifestly unfounded notices submitted repeatedly.

9.3. Statement of reasons for our decisions

If we remove or restrict your content or suspend or block your account, we will send you, in accordance with Article 17 DSA, a clear and specific statement of reasons setting out: the measure taken and its scope; the facts and circumstances on which it is based; whether it arose from a notice or from our own initiative; whether automated means were used; the legal provision or the clause of these terms or of the Community and Comment Guidelines applied; and the review and redress options available. We will not send this statement in the case of high-volume commercial spam or where an authority prevents it.

9.4. Review and redress

You may request a review of any moderation decision within six months of being informed of it, by replying to the communication or by writing to info@guay.news. It will be reviewed by a person, not by the automated system, who will give a reasoned decision. If the decision was not justified, we will reverse it without delay. In addition, you may at any time go to the competent courts and use the other options in section 25.

10. Relationships between users and with third parties

GUAY.news provides a comments space, but is not a party to, nor responsible for, any transactions, agreements, meetings, exchanges or communications you enter into with other users or with third parties, on or off the Service, as a result of a comment, a story or a link, including offers, donations or third-party initiatives we report on. Those relationships are exclusively between you and the other party, who is responsible for performing them. We recommend that you act prudently and do not give personal data or payments to strangers.

The above is without prejudice to our liability for illegal content of which we have actual knowledge and do not diligently remove (Article 16 of Spanish Law 34/2002 and Article 6 DSA), and to our own liability as publisher of the news and as seller in the shop.

11. Illegal activity and cooperation with the authorities

If we detect or are notified of allegedly illegal activity on the Service, we will report it to the competent authorities where appropriate, and we will cooperate with the courts, the Public Prosecutor’s Office and the law enforcement agencies, responding to requests addressed to us in accordance with the law.

In particular, under Article 18 DSA, if we become aware of any information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person or persons has taken place, is taking place or is likely to take place, we will promptly inform the competent law enforcement or judicial authorities and provide all the information available to us.

To that end we may retain and disclose the necessary data (such as account details, the content and the IP address), on the basis of compliance with legal obligations and the public interest, as explained in the Privacy Policy, and keep removed content for the time necessary for investigations.

12. Right of reply and correction of errors

If a story contains facts that refer to you and which you consider inaccurate and harmful, you may exercise your right of correction (right of reply) under Spanish Organic Law 2/1984 and Article 85 LOPDGDD by contacting the editor-in-chief of GUAY.news, Fredi Mosteirín, within seven calendar days following publication:

• by email to info@websitesyseo.com or info@guay.news, with the subject line «Correction – for the attention of the editor-in-chief»;
• by post to WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain), for the attention of the editor-in-chief; or
• using this form:

The correction must be limited to the facts and must not be substantially longer than the original information. Where appropriate, we will publish it within three days of receipt, with similar prominence, linked to the story. Independently of this right, anyone can alert us to an error by the same means or with the «Report an error» button on each story: if we confirm it, we will correct the story and indicate the correction. You may also request that information concerning you be updated under Article 86 LOPDGDD. If you are a media outlet, you also have the procedure described in the Intellectual Property and Sources Policy.

13. Newsletter and push notifications

«Las 7 de las 7» newsletter. Every day at 7:00 you will receive seven GUAY.news stories. Signing up requires you to confirm your email address via a link (double opt-in). You can unsubscribe with one click using the link in every issue, or by writing to us. We do not include individual tracking pixels for opens or clicks. The newsletter may include sponsored content or news from our shop, clearly identified as such, in accordance with the Advertising, Sponsorship and Branded Content Policy.

Push notifications. In the app you can receive alerts about editions and stories from the sections you choose, at the time you prefer. They require you to grant permission in your operating system, and you can switch them off at any time in the app or device settings. They are sent via Apple’s and Google’s notification services, as explained in the Privacy Policy.

14. Shop

In the GUAY.news shop we sell branded products (such as T-shirts, mugs or the book «Solo buenas noticias»). Purchases are governed by the General Terms of Sale, which include the pre-contractual information, prices, delivery costs and times, payment methods, your 14-calendar-day right of withdrawal and the online withdrawal function, the legal guarantee and how to make a complaint. You must be 18 or over to buy. Payments are processed by Stripe; GUAY.news does not see or store your card details.

15. The app and app stores

15.1. Licence to use the app

We grant you a personal, free, non-exclusive, non-transferable and revocable licence to download, install and use the GUAY.news app on devices you own or control, for your private use and in accordance with these terms. The licence ends when you delete your account and uninstall the app, or when we close the app under section 6.2. We may publish updates; some may be necessary to continue using the app securely.

15.2. Apple App Store

If you download the app from Apple’s App Store, the following also applies:

• Parties. These terms are concluded between you and WEBSITESYSEO S.L., not with Apple Inc. or its subsidiaries («Apple»). We, not Apple, are solely responsible for the app and its content.
• Scope of licence. The licence is limited to use of the app on Apple-branded products that you own or control, as permitted by the Usage Rules set out in Apple’s Media Services Terms and Conditions, except that the app may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
• Maintenance and support. We are solely responsible for providing maintenance and support for the app, as set out in these terms or as required by law. Apple has no obligation whatsoever to provide any maintenance or support services for the app. For support, write to us at info@guay.news.
• Warranty. We are solely responsible for any product warranties, whether statutory or express, to the extent not validly excluded. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app, if any (the app is free). To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility, in accordance with these terms and the law.
• Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and/or use of it, including: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
• Intellectual property. In the event of any third-party claim that the app or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that claim.
• Legal compliance. You represent that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a «terrorist supporting» country, and that you are not listed on any United States Government list of prohibited or restricted parties.
• Developer details. You may direct any questions, complaints or claims regarding the app to WEBSITESYSEO S.L., Calle Antonio Rosón 1, 27002 Lugo (Spain), info@guay.news, telephone 982 990 610.
• Third-party terms. When using the app you must also comply with applicable third-party terms, such as those of your mobile data provider.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these terms and, upon your acceptance of them, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

15.3. Google Play

If you download the app from Google Play, Google is not a party to these terms or responsible for the app, and the Google Play Terms of Service also apply as regards the download. Support for the app is provided by us.

15.4. Privacy in the app

The app contains no third-party advertising SDKs or trackers and does not track you across apps. Information about its data practices is set out in the Privacy Policy and the Mobile App Policy. Nothing in this section limits your rights as a consumer under Spanish and European law.

16. Intellectual property

GUAY.news content (stories, headlines, illustrations, design, code, databases and distinctive signs) is protected by intellectual and industrial property law and belongs to WEBSITESYSEO S.L. or its licensors. Except as provided in these terms, no rights in it are granted to you. You may share links and quote short extracts in accordance with Article 32 of the Spanish Intellectual Property Law, citing the source. The full regime, the text and data mining reservation and the procedure for media outlets are described in the Legal Notice and the Intellectual Property and Sources Policy.

17. Links and embedded content

Each story links to the original report and the Service may include embedded YouTube videos, which are only loaded with your consent or when you click to watch them, in accordance with the Cookie Policy. Linked or embedded sites and services are governed by their own terms and policies, and we are not liable for them except as provided in Article 17 of Spanish Law 34/2002. The share buttons are simple links that do not load any social network code until you use them.

You may link to our stories from other sites. You may not embed our pages in frames (framing), present our content as your own or suggest a relationship with GUAY.news that does not exist.

18. Liability

We are liable for performing these terms and for damage we cause you through breach of them, in accordance with the law. In particular:

• We do not exclude or limit our liability for wilful misconduct or gross negligence, for damage to life, health or physical integrity, or any liability that cannot be excluded by law, in particular the liability owed to you as a consumer under the consolidated text of the Spanish General Law for the Protection of Consumers and Users.
• Outside those cases, and to the extent permitted by law, we are not liable for damage not attributable to us, such as damage arising from: your use of the Service contrary to these terms; content posted by other users, except as provided in Article 16 of Spanish Law 34/2002; linked third-party sites and services; failures of your device or connection; or interruptions caused by third parties or force majeure.
• The stories are general information. We are not liable for decisions you take based solely on them without checking them against the source or with a professional, unless the damage is due to wilful misconduct or gross negligence on our part.
• If you are not a consumer, and save in the case of wilful misconduct or gross negligence, our liability is limited to direct and foreseeable damage, excluding loss of profit and indirect damage.

19. Indemnity

If you are not a consumer (for example, if you use the Service on behalf of a business), you undertake to indemnify us against any claim, penalty, damage or reasonable expense, including lawyers’ fees, arising from your breach of these terms or of the law.

If you are a consumer, you will be liable to us, under the general rules of civil liability and in proportion to your fault, only for damage caused to us by unlawful use of the Service or of your content (for example, third-party claims arising from a comment of yours that infringes their rights). This clause does not impose any burden on you beyond that provided by law.

20. Force majeure

We will not be liable for delay in performing or failure to perform our obligations where this is due to events beyond our reasonable control that could not have been foreseen or, if foreseen, could not have been avoided, such as natural disasters, epidemics, conflicts, acts of authorities, widespread power or telecommunications outages, cyberattacks despite appropriate security measures having been applied, or widespread outages of essential suppliers. We will resume performance as soon as possible. This clause does not affect your rights as a consumer in relation to shop orders.

21. Severability and no waiver

If any clause of these terms is declared void or unenforceable, in whole or in part, it will be deemed not to have been included to that extent, and the rest of the terms will remain in force. If you are a consumer, the void clause will be dealt with in accordance with Article 83 of the consolidated text of the Spanish General Law for the Protection of Consumers and Users. Our failure at any time to require compliance with any clause does not constitute a waiver of the right to do so in the future.

22. Amendments to these terms

We may amend these terms for legal, regulatory, technical or security reasons or because of changes to the Service. Each version has a number and an effective date, shown at the top, and we will make previous versions available to you on request.

If the change is relevant to you, we will notify you with reasonable advance notice (generally at least 15 days before it takes effect, unless the change is imposed by law or by an authority or is necessary for security reasons) by email or on the website or app itself, and we will ask you to accept the new version when you log in, in accordance with section 2. Changes will not have retroactive effect or affect orders already placed. If you do not agree, you may stop using account features and delete your account at no cost.

23. Communications

We will communicate with you in Spanish by electronic means: to the email address associated with your account or from which you contacted us, through notices on the website or in the app and, if you have allowed it, through notifications. You can contact us at info@guay.news or info@websitesyseo.com, by telephone on 982 990 610 or by post to Calle Antonio Rosón 1, 27002 Lugo (Spain). Communications relating to the Digital Services Act may be made in Spanish or English through the single point of contact indicated in the Legal Notice.

24. Governing law and jurisdiction

These terms are governed by Spanish law, without prejudice to the protection afforded to you by the mandatory rules of the European Union country in which you habitually reside if you are a consumer. If you are a consumer, you may bring proceedings before the courts of your place of residence, in accordance with Article 90.2 of the consolidated text of the Spanish General Law for the Protection of Consumers and Users. If you are not a consumer, the parties expressly submit to the courts of Lugo (Spain).

25. Dispute resolution

We want to resolve any problem amicably. Before using other channels, you can write to us at info@websitesyseo.com; we will reply as soon as possible and in any event within one month at the latest. Official complaint forms (hojas de reclamaciones) are available to you in accordance with Galician consumer legislation.

that, as at the date of this version, WEBSITESYSEO S.L. has not joined the Consumer Arbitration System or any alternative dispute resolution entity, although it may voluntarily accept arbitration on a case-by-case basis

In addition, if you are a consumer you may contact:

• the consumer alternative dispute resolution entities accredited under Spanish Law 7/2017, a list of which is published by the Spanish Consumer Agency;
• the Galician Consumer Arbitration Board (Junta Arbitral de Consumo de Galicia), through the Galician Institute for Consumer Affairs and Competition (Instituto Galego de Consumo e da Competencia);
• the European Consumer Centre in Spain, if you reside in another European Union country, Iceland or Norway.

The European online dispute resolution (ODR) platform ceased to operate on 20 July 2025, following its abolition by Regulation (EU) 2024/3228, which repealed Regulation (EU) No 524/2013; that is why we do not link to it. For moderation decisions, you also have the review provided for in section 9.4. All of the above is without prejudice to your right to go to court.

This is an English version of the Spanish original. In the event of any discrepancy, the Spanish version prevails, unless mandatory consumer protection legislation provides otherwise.